{"xsrfToken":"b843eb794851929c9e84dbb77ec7934189a9b16a_lout","branding":{"id":"4","key":"sup","name":"Customer Success","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4b840435-b400-44da-ad5d-b47ae97f2213/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYTQxNTA5Ni0xNGMyLTRkM2MtODMxZC1iYjgzYzc0ZjE4NDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRiODQwNDM1LWI0MDAtNDRkYS1hZDVkLWI0N2FlOTdmMjIxMyI6WyJyZWFkIl19LCJleHAiOjE3MzIxODUxNTMsIm5iZiI6MTczMjE4NDU1M30.7OkWhhDAKcOumRyC8zEp7eJimT3aB2_J8KRPo2Vve_o&client=ba415096-14c2-4d3c-831d-bb83c74f1842&mode=fit","logoId":"4b840435-b400-44da-ad5d-b47ae97f2213","isLogoAvailable":true,"helpCenterTitle":"Welcome to the PortlandLabs Help Center","sharedPortalName":"PortlandLabs Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the PortlandLabs Help Center","sharedPortalName":"PortlandLabs Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"4","key":"sup","projectId":10127,"serviceDeskId":4,"name":"Customer Success","description":"<p>Welcome! You can raise a request for Customer Success using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"46","name":"Code of Conduct Report","descriptionHtml":"","callToAction":"Code of Conduct Report","introHtml":"","icon":10570,"iconUrl":"https://portlandlabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[9],"key":""},{"id":"43","name":"Domain Request","descriptionHtml":"<p>Please make sure you include your project name and current URL in your request, along with the domain name you'd like to add.</p>","callToAction":"Domain Request","introHtml":"<p>Park or register a site.custom domain name for your web</p>","icon":10479,"iconUrl":"https://portlandlabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10479","groups":[9],"key":""},{"id":"35","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10556,"iconUrl":"https://portlandlabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10556","groups":[9],"key":""},{"id":"45","name":"Marketplace Support","descriptionHtml":"<p>Please explain your Marketplace or add-on / theme support issue and we will reach out to you shortly. Thank you.</p>","callToAction":"Marketplace Support","introHtml":"<p>Questions about the Concrete CMS Marketplace</p>","icon":10562,"iconUrl":"https://portlandlabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","groups":[9],"key":""},{"id":"50","name":"Neighborhood Online Technical support","descriptionHtml":"","callToAction":"Neighborhood Online Technical support","introHtml":"<p>Need help with Neighborhood Online? Select this to request assistance.</p>","icon":10497,"iconUrl":"https://portlandlabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10497","groups":[9],"key":""},{"id":"37","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10569,"iconUrl":"https://portlandlabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10569","groups":[9],"key":""},{"id":"44","name":"Personal Information Deletion","descriptionHtml":"<p>Please include your email address here and we will coordinate deleting your information from our systems. Thank you.</p>","callToAction":"Personal Information Deletion","introHtml":"<p>Personal Information Deletion Request</p>","icon":10534,"iconUrl":"https://portlandlabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[9],"key":""},{"id":"36","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10561,"iconUrl":"https://portlandlabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[9],"key":""},{"id":"39","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10565,"iconUrl":"https://portlandlabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10565","groups":[9],"key":""},{"id":"40","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10555,"iconUrl":"https://portlandlabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10555","groups":[9],"key":""},{"id":"41","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10559,"iconUrl":"https://portlandlabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10559","groups":[9],"key":""},{"id":"34","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10540,"iconUrl":"https://portlandlabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[9],"key":""},{"id":"38","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10547,"iconUrl":"https://portlandlabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[],"key":""}],"reqGroups":[{"id":9,"name":"General"}],"orderMapping":{"9":[50,34,45,36,43,39,40,41,37,35,44,46]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYTQxNTA5Ni0xNGMyLTRkM2MtODMxZC1iYjgzYzc0ZjE4NDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTI3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODU3NTMsIm5iZiI6MTczMjE4NDU1M30.LSpWCFK7ihymZ-CpiwQ0bD9jWOJQ4T0ujmZOlFlmvVQ","targetCollection":"upload-project-10127","endpointUrl":"https://api.media.atlassian.com","clientId":"ba415096-14c2-4d3c-831d-bb83c74f1842","tokenDurationInMins":20}},"sharedPortal":{"name":"PortlandLabs Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://portlandlabs.atlassian.net/wiki","kbLinkDomainURLs":["https://portlandlabs.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}